When preparing for an interview, you must anticipate what the interviewer(s) might ask. If the position that you are vying for involves providing a service, you will likely be asked to tell them about a time when you faced a disgruntled customer or client. More importantly, the interviewer will want to know how you deescalated the situation and hopefully maintained a provider/customer relationship. Even though many interviewees hope that they won’t be asked this question, it is not difficult to prepare a well-thought-through answer that can win you points with your potential employer. Listen to today’s audio post, “Describe How You Handled a Difficult Customer.” The password to listen to the recording is GpMPupq2.
Be sure to visit https://nnamtique.com for more career search resources, including my newly-created Career Search Rx training modules. Happy interview prep! Go get your next job!
