communication

Unacceptable Employee Behavior and Performance

Addressing Unacceptable Employee Performance and Behavior – Part II

In my first post on this subject, I shared with my fellow managers and Human Resources professionals the first four of my eight recommended best practices for addressing unacceptable employee behavior and performance. You will remember, from the first post, that they were: 1) Address the concern timely; 2) Don’t make it personal; 3) Remember …

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The Value of an Open Door Policy and an Employee Complaint Process

Most employers have experienced the stressful process of having to respond to employee complaints. Whether it is an allegation of discrimination or other unfair treatment, it takes a great deal of time and effort to respond to employee complaints, but it is a necessary exercise.  If the employer fails to respond to a complaint, it …

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